IsleDeliver is an independently run division of Guernsey Post offering ambient and chilled delivery solutions to a variety of businesses in Guernsey. Since it’s launch in July 2020 it has been working with two of Guernsey’s supermarkets; The Co-op and M&S. Offering their customers the convenience of ordering their weekly shop from the comfort of their home and having it delivered the next day. IsleDeliver has also begun delivering for Randall’s Wine Online with their fantastic range of products to homes around the island.
Operating a fleet of refrigerated Nissan NV-300 vans IsleDeliver is perfectly positioned to help any business provide a convenient and timely home delivery service to their customers, be it groceries, pet food, alcohol, clothes, toys or something else IsleDeliver can help.
Helping Randall’s grow their online store – Case Study
During Guernsey’s COVID-19 lockdown period Randall’s developed an online retail store as a ‘direct to customer’ solution, as their usual business customers were forced to close. The online offering proved extremely popular and sales grew quickly.
Once businesses re-opened their doors the direct to customer demand continued, but the business now lacked the staff and vehicles to be able to continue home deliveries alongside their normal trade. Randall’s contacted IsleDeliver to help them resolve their problem. Following an initial telephone call and meeting IsleDeliver began handling the deliveries of Randall’s online sales.
IsleDeliver now collects the orders each day and delivers them up to 7.30pm, offering a fully tracked service for the customers goods. Each item is scanned into the delivery vehicle and then again once delivered, offering both Randall’s and the customer a real time status of the orders.
Randall’s can now concentrate on their wholesale trade and develop their store knowing that the delivery is taken care of.
“We have been delighted with the service from IsleDeliver, which has allowed us to expand direct to consumer deliveries without affecting our core business. Guernsey Post’s knowledge of the island, flexibility on delivery and collection time and their positive attitude have been exemplary and an integral part of the growth of our online store.”
Matt Polli, Managing Director of Randall’s
If you would like to talk to one of our team about how IsleDeliver could help your business contact us on 01481 711720 or emailing firstname.lastname@example.org