Privacy Policy

1.1 The Guernsey Chamber of Commerce LBG (Chamber) is an independent membership organisation. This policy explains how we use any personal information that we collect about you upon joining as a member and when you use this website.

2. What information we collect about you

1. 2.1  We collect information about you when you register to join Chamber as a member with us or book an event or training session with us, which can include:
   1. (a)  Business name;
   2. (b)  Business address;
   3. (c)  Business size (including number of employees);
   4. (d)  Operating sector;
   5. (e)  Contact names of individuals within organisations;
   6. (f)  Job title;
   7. (g)  Contact email addresses; or,
   8. (h)  Contact telephone numbers.
2. 2.2  Website usage information is also collected using analytical cookies.

3. How will we use the information about you?

1. 3.1  We collect information about you to process and manage your membership or to process your booking and, if you agree, to telephone, email or mail you about membership activities, products and services (including our events and courses) which may be relevant to you.
2. 3.2  Upon joining Chamber as a member, you may have also opted to appear on our Membership Directory (both on the website and in the Contact magazine) and, if so, your name and contact details (including social media) will be listed here.
3. 3.3  We use data collected through our website to monitor and track visitor numbers and trends, and to continue to improve our services.

4. Third parties

1. 4.1  Chamber will not share your information with third parties for marketing purposes.
2. 4.2  If you are a member of Chamber, we may share your company information with our providers who offer services which form part of our membership benefits package. This will ensure they can provide their services to you when required. This includes Contact, the business magazine we publish.

4.3 Other sharing of personal data will include:

1. (a)  Service providers acting as processors who provide IT and system administration services.
2. (b)  Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

5. Marketing

1. 5.1  We would like to send members and non-members information about Chamber including membership benefits, event and training invitations and newsletters.
2. 5.2  [If you have consented to receive our marketing emails your personal data may be shared outside the European Economic Area (EEA) with our email marketing providers.
3. 5.3  You have a right at any time to stop us from contacting you for marketing purposes – simply unsubscribe or contact us directly to request this.

6. How long do we store your data

1. 6.1  We will store your data for the duration of your membership. We will also keep details for 24 months post-resignation, after which we will delete all personal information and keep only organisation details for archiving purposes.
2. 6.2  Personal information we gather for non-members via event and training bookings will be deleted after 12 months of inactivity on each record (if no further bookings have been made by the individual in 12 months).

7. Access to your information, correction and right to erasure

1. 7.1  You have the right to request a copy, or to amend the information that we hold about you at anytime. If you would like to view or amend your details, please contact us at office@guernseychamber.com.
2. 7.2  We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.
3. 7.3  In accordance with the Data Protection (Bailiwick of Guernsey) Law, 2017 (as amended), you have the right to have your personal data erased from our system. Exercising this right will remove your personal details including your name, contact details, address and social media links. Please note that we will retain a log entry for you, but this will contain only your name and email address and the date that you requested a “Right To Erasure”, so that we can comply with auditing requirements.

7.4 Please email us on office@guernseychamber.com if you would like to exercise your “Right to Erasure”. Please note that this can take up to 30 days to be completed. Once your request has been received, an email will be sent to our team regarding your request. You will also receive confirmation of your “Right to Erasure” request once processed for your records.

8. Cookies

1. 8.1  Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
2. 8.2  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

9. Other website

9.1 Our website contains links to other websites. This privacy policy only applies to this website (https://guernseychamber.com), so when you click through on links to other websites you should read their own privacy policies.

10. Changes to our privacy policy

10.1 We keep our privacy policy under regular review and we will place any updates on this webpage.

11. How to contact us

1. 11.1  Please contact us if you have any questions about our privacy policy or information we hold about you. This can be done in any of the following ways:
   1. (a)  By email: office@guernseychamber.com;
   2. (b)  By phone: +44 (0) 1481 727483;
   3. (c)  By mail: Guernsey Chamber of Commerce, Business Development Centre, Marks Inner Street, St Peter Port GY1 1HE.
2. 11.2  We will respond to all enquiries within 30 days.

Guernsey Chamber Memorandum and Articles of Association

Memorandum and Articles of Association