Customer-Excellence deliver advice and training to help your team deliver a better customer experience. Ranging from bespoke training to entire strategies that consider your customers in every part of your business, we offer expertise to help create a customer experience that builds loyalty, turning customers into advocates.

Our philosophy is that people are what set you apart. Involving, training and coaching your team will result in an excellent customer experience. Our aim is that with a happy skilled team, your customers become happier and everyone’s day is made that little bit happier. No matter how big or small your customer service challenge, we can help.

Jill Clark is the founder of Customer-Excellence, lectures at the GTA on behalf of the Institute of Leadership Management, is a NED for the Channel Islands Coop and runs the Channel Islands Customer Service Awards.