The Duke of Richmond Hotel is delighted to announce that it has received a TripAdvisor® Certificate of Excellence for the fifth year running and has therefore been entered in to TripAdvisor’s inaugural Hall of Fame.
In its first year, the Hall of Fame has been established to mark the fifth anniversary of TripAdvisor’s Certificates of Excellence Awards, and recognises businesses that have earned a Certificate of Excellence for five consecutive years. The Hall of Fame consists of just two percent of businesses on TripAdvisor.
The four-star Duke of Richmond is part of the Red Carnation Hotel Collection which last week saw 13 of its 17 hotels worldwide reach the Hall of Fame, a higher proportion than any other UK hotel group. The group’s other hotel in Guernsey, The Old Government House Hotel & Spa (five-star), was also recognised, receiving TripAdvisor’s Certificate of Excellence for 2015.
Jonathan Raggett, Managing Director of Red Carnation Hotels commented:
“Red Carnation Hotels are thrilled to have so many of our properties welcomed in to TripAdvisor’s inaugural Hall of Fame. Winning year after year, together with the high rankings our hotels enjoy, has had a very positive impact on our business, helping us stand out from the competition in each of the locations we operate in. We are firm believers in the transparency of online guest reviews, which challenges us every day to deliver exceptional service and incredible guest experiences. These awards are a great source of pride for the entire team at Red Carnation Hotels and we would like to thank all of our guests who have taken the time to complete a review on TripAdvisor.”
Andrew Chantrell, General Manager of The Duke of Richmond Hotel, added:
“Being included in the inaugural Hall of Fame is fantastic recognition of the team’s hard work and dedication to customer service. It’s not only great news for us, but also for Guernsey.”
“TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers on the site,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
The Red Carnation Hotels that have been received the Hall of Fame accolade are: Hotel 41, The Milestone Hotel; Summer Lodge Country House Hotel, Restaurant and Spa; Ashford Castle; Hotel d’Angleterre; The Twelve Apostles Hotel & Spa; The Oyster Box Hotel and Spa; Bushmans Kloof Wilderness Reserve & Wellness Retreat; The Montague on the Gardens; The Rubens at the Palace; The Duke of Richmond; The Chesterfield Palm Beach and The Acorn Inn.
The Red Carnation Hotels that have received Certificates of Excellence for 2015 are The Old Government House Hotel, The Egerton House Hotel, The Chesterfield Mayfair and The Lodge at Ashford Castle, plus all of the above.
The Red Carnation Hotel Collection is an award-winning collection of five and four star family-run boutique hotels in London, Dorset, Guernsey, Ireland, Geneva, Florida and South Africa. Each property has its own individual character and unique location that reflects the local environment, culture and cuisine. They all share the qualities that win Red Carnation so many prestigious awards – splendid luxury, generous hospitality, inventive and traditional cuisine, private art collections, passionate service and loyal staff committed to creating richly rewarding experiences for all their guests. For more information about these award-winning hotels and the rest of the Red Carnation Collection, please go to www.redcarnationhotels.com.