CIFO has successfully hosted its first ever virtual annual meeting for stakeholders in Jersey, the Bailiwick of Guernsey and abroad on Thursday the 23 July 2020 to mark the publication of our 2019 annual report.

Douglas Melville, Principal Ombudsman and Chief Executive at CIFO confirmed:

“We wanted to share our results with as many people as possible without compromising the safety of those involved. With travel restrictions and social distancing requirements still in place, we couldn’t host a face-to-face meeting, so we asked We are really delighted with how successful the event was. We were able to seamlessly present to 85 individual attendees and groups from Guernsey and Jersey.”

Please visit our website to see the full recorded event, at

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